In addition to being best sellers, Creating WE and The DNA of Leadership are recognized by Forbes & Business Book Review as being among the best business books. Creating WE, The DNA of Leadership, and 42 Rules for Creating WE made it onto the Amazon Best Seller list. Creating WE was also the recipient of an Axiom Business Book Award.
Getting to the next level of greatness depends
on the quality of the culture, which depends
on the quality of relationships, which depends
on the quality of conversations…
Everything happens through conversation!
–Judith E. Glaser –
A concept whose time has come, Conversational Intelligence™ is the key to success in life and business. It’s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success.
Author and Organizational Anthropologist Judith E. Glaser presents a framework for knowing which kind of conversations trigger the lower, more primitivebrain and which conversations activate higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence™ makes complex scientific material simple to understand and apply through a wealth of easy-to-use tools, examples, conversational rituals, and practices for all levels of an organization.
Named one of Leadership Excellence’s Top 20 Thought Leaders, Judith has also been quoted in and interviewed on CBS MORNING NEWS, NBC’S TODAY SHOW, ABC WORLD NEWS, FOX NEWS CHANNEL, THE NEW YORK TIMES, USA TODAY, THE WALL STREET JOURNAL, HARVARD BUSINESS REVIEW, HUFFINGTON POST, CRAIN’S and AMA WORLD.
ISBN:9781937134679 | 6 x 9, hardcover, 256pgs: $27.95, ebook:$19.95 | Bibliomotion, www.bibliomotion.com
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don’t always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position.
How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to:
• Understand the most common sources of conflict
• Explore your options for addressing a disagreement
• Recognize whether you—and your counterpart—typically seek or avoid conflict
• Prepare for and engage in a difficult conversation
• Manage your and your counterpart’s emotions
• Develop a resolution together
• Know when to walk away
Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
By Judith E. Glaser
Wisdom for the new year, to be published by BiblioMotion in 2013.
An excerpt from the book:
Human beings have a need to belong that is considered by neuroscientists and psychologists to be more powerful than the need for physical safety and security. As we learn more about the neuroscience behind social interactions, we are learning that interactions cause us to either move towards others or move away from others, and each interaction has the power to trigger protection or growth.
Interactions trigger states of mind, which are driven by our millions of minute-by-minute neurochemical reactions, translating into how we build trusting relationships with others, how we communicate, and how we shape our environments for mutual success.
We are experiencing unprecedented changes. Businesses and global communities are more challenged than ever before, and it feels as though there has been a sudden and profound interruption in business continuity. Judith E. Glaser, author of the best selling Creating WE calls the crossroads at which we find decisions too difficult to make The Edge – where our resources are few, and our old approaches no longer produce successful results. At these moments of greatest challenge – we often turn away from others, trying instead to handle challenges on our own. Old-style leadership suggests that leaders should have the answers – and that solutions should come from the top down – to be given to, and implemented by, employees. New-style leadership recognizes that leaders don't have all the answers,and that they instead need to learn how to involve their entire organizations in strategizing for success. Glaser calls this new, inclusive approach ‘WE-Centric’ Leadership.
"A central premise of Creating WE is that an organization's ability to get to its next level of greatness is determined by the climate of the culture, which is determined by the quality of relationships, which depend on the quality of conversations. Everything happens through conversation."
– Judith E. Glaser
Creating WE is a vast reservoir of incredible insights and valuable stories, drawn from large scale projects with companies such as Clairol, Donna Karan International, Revlon and many others.
Edited by Judith E. Glaser
Forward by Angela Ahrendts, CEO, Burberry Group PLC
42 Rules For Creating WE is the celebrated, collaborative effort of best selling author, Judith E. Glaser and 18 of her fellow Creating WE Institute Members & Co-founders. From cutting edge neuroscientific findings to profound insights gleaned over thousands of engagements in business consulting, branding and beyond – ’42 Rules’ delivers a wealth of innovative ways for putting ‘WE-centric’ thinking into practice in your organization and workplace NOW!
“Today’s greatest guide for team success … It took Napoleon Hill nearly 25 years to write his legendary guidebook for individual success, ‘Think and Grow Rich.’ Judith E. Glaser and her Creating WE Institute colleagues – with over a thousand years of combined experience – have written today’s greatest guide for team success, read by all 6,200 Burberry employees worldwide.”
– Angela Ahrendts, CEO, Burberry
“One of the most pleasing and captivating aspects of music is the ability to identify and bring together sounds that when heard individually would appear lacking and discordant into a beautiful and complete harmony. In 42 Rules for Creating WE, leaders will learn how to listen for these different sounds and how they can use them to bring about the harmonization of their organization into a beautiful and complete WE.”
– Nile Rodgers, CEO, We are Family Foundation and celebrated Composer & Music Producer
Alter a Company's DNA, and Accelerate Its Profits! Just as your DNA may determine your destiny, a company's organizational DNA may determine its destiny. The DNA of Leadership helps you understand how to shape your company's genetic code for success. Expert author Judith E. Glaser identifies the seven vital leadership practices that can reshape an organization into a WE-centric culture-a culture that enables people to effectively work together during times of organizational change. "Graft" these seven practices onto meetings, conversations, and strategic initiatives, and you can leverage talent, maximize results, and boost profits in amazing ways.
Includes profiles of seven major companies, including: VeriSign, New Wave Entertainment, Dreyer's and Edy's Grand Ice Cream, and IBM.
"The DNA of Leadership pushes back against conventional wisdom, to give the reader new and practical tools for creating an unstoppable organization in the face of change."
— Richard E. Stierwalt, CEO, National Investment Managers, Inc.
Best selling author, Judith E. Glaser is founder & CEO of Benchmark Communications, Inc. Her high-powered clients include a who’s who of international brand leaders – from all sectors of the business community. She has been a featured guest and subject of both the mainstream and business media including The New York Times, The Wall Street Journal and NBC’s The Today Show – among many more.