"In all the years as a Human Resource professional, I have never witnessed such a remarkable transformation of a culture as when you facilitated our "VIP Journey" program. Benchmark literally took a group of Senior and middle managers from varied and adverse mind-sets, and "Like Magic" helped us to become a clearly directed, deeply committed and tremendously excited team. Our newfound positive energy flow has influenced our business and our satisfaction level. We are deeply grateful."

Lucy Nelson

Judith E. Glaser
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Recent Reviews

Yale University

Reading the book profoundly effected - and changed my approach to all of my interactions. Not only have I been reviewing how to handle the common misunderstandings and miscommunications in my life, but also how to advise close friends on how to improve their life situations through conversation. It has altered my thought processes and undoubtedly my neurotransmitters. Quite a few people will be on the receiving end of a copy from me. If it has the same effect on them, a chain of goodwill is to follow.

Sue Atkins, Physicians Assistant, Yale University

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