Thank you for the simply outstanding professional and moral support you have given Exide and me over the past few years. You have been instrumental from the beginning of the Lutz administration at Exide in helping shape a transformational leadership agenda with the initial efforts surrounding "recharging Exide." The work you did was absolutely outstanding, and the energy you invested to help Mr. Lutz rebuild the moral, ethical and leadership void left by the previous management were truly exemplary. I have yet to find a challenge you were not prepared to take on or an opportunity that you did not seize.

Craig Muhlhauser

Judith E. Glaser
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Recent Reviews

Yale University

Reading the book profoundly effected - and changed my approach to all of my interactions. Not only have I been reviewing how to handle the common misunderstandings and miscommunications in my life, but also how to advise close friends on how to improve their life situations through conversation. It has altered my thought processes and undoubtedly my neurotransmitters. Quite a few people will be on the receiving end of a copy from me. If it has the same effect on them, a chain of goodwill is to follow.

Sue Atkins, Physicians Assistant, Yale University

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