Every evolving new business has "defining moments" that serve to enhance future success. Our time with you was certainly such a moment. We will be able to use all of our new insights to achieve more exciting goals. Your approach to our group was just what was needed and you were able to gain trust and confidence quickly which provided the foundation for an important experience.

Ward K. Mooney
President, GBFC

Judith E. Glaser
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Recent Reviews

Yale University

Reading the book profoundly effected - and changed my approach to all of my interactions. Not only have I been reviewing how to handle the common misunderstandings and miscommunications in my life, but also how to advise close friends on how to improve their life situations through conversation. It has altered my thought processes and undoubtedly my neurotransmitters. Quite a few people will be on the receiving end of a copy from me. If it has the same effect on them, a chain of goodwill is to follow.

Sue Atkins, Physicians Assistant, Yale University

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