The Team

Ute Franzen Waschke

Ute Franzen-Waschke

Benchmark Associate - Coach, Trainer & Facilitator
Passionate about Communication & Organizational Culture

Ute is a freelance communication skills trainer and coach who is passionate about developing people for the international workplace.  Ute has many years of experience both working with individuals and teams on various aspects of communication, relationships at work and cultural issues in organizational settings.

Ute was trained as a coach in the UK by Barefoot Coaching and is a member of the ICF (ACC). Ute puts particular emphasis on her continuous, professional development. Among other qualifications, Ute holds an MA in Coaching and International Business Communication (WBIS) of the University of Chester, UK. Ute is a certified language and communication skills trainer, and an Enhanced Skills Practitioner in “Coaching With ROI®” & “Narrative Coach®” as well as certified in “Power Intelligence®”. Ute also enjoys giving interactive talks at conferences and offers hands-on workshops to incite people’s enthusiasm and curiosity. Ute’s passion, however, is the neuroscience of conversations and Conversational Intelligence®. Ute had the honour and pleasure to be trained and mentored by Judith E. Glaser.

Before Ute founded her own boutique coaching firm Business English & Culture in 2003, she was an employee of multi-national companies across Germany working in project offices, customer documentation departments, and an internal trainer for multicultural project teams.

Over the past 16 years Ute has coached various corporate clients and their employees. Her specialist areas can be summarized as follows:

  • international communication skills
  • coaching across all organizational levels and hierarchies
  • workshop facilitation
  • supporting employees in developing confidence in various business contexts

As a coach Ute supports her clients in building on their natural strengths, discovering new perspectives and co-creating solutions through conversations.

Ute’s slogan is: Developing people with professionalism and passion through empowering conversations.

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“The key in business is the leader's ability to enable everyone to feel like they are part of a winning team – we know this mantra in our hearts, yet making it happen is much more difficult. The CreatingWE Institute gives leaders a roadmap for shaping the DNA of their company – creating a culture of inspired leadership & ownership of the future.”
— Judith E. Glaser



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