C-IQ for Teams & Organizations

By Judith E. Glaser

A concept whose time has come, Conversational Intelligence® is the key to success in life and business. It’s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success.

Author and Organizational Anthropologist Judith E. Glaser presents a framework for knowing which kind of conversations trigger the lower, more primitivebrain and which conversations activate higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence® makes complex scientific material simple to understand and apply through a wealth of easy-to-use tools, examples, conversational rituals, and practices for all levels of an organization. 

Named one of Leadership Excellence’s Top 20 Thought Leaders, Judith has also been quoted in and interviewed on CBS MORNING NEWS, NBC’S TODAY SHOW, ABC WORLD NEWS, FOX NEWS CHANNEL, THE NEW YORK TIMES, USA TODAY, THE WALL STREET JOURNAL, HARVARD BUSINESS REVIEW, HUFFINGTON POST, CRAIN’S and AMA WORLD.

Order the Conversational Intelligence book TODAY from Amazon or Barnes & Noble.
For bulk orders, please contact publisher: This email address is being protected from spambots. You need JavaScript enabled to view it.

ISBN:9781937134679 | 6 x 9, hardcover, 256pgs: $27.95, ebook:$19.95 | Bibliomotion, www.bibliomotion.com

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Reach a new level of enterprise productivity, improving the focus and power of your brand through these and other innovative services.


  • Team Coaching – The coach acts as the neutral and unbiased mirror for the behaviors that are impeding growth in the team. An incredibly powerful process that can unlock a team's aspirations and release energy for activating higher levels of performance.
  • Peer Coaching – Builds and strengthens culture. Colleagues become expert peer coaches through the use of STAR Skills™. They develop Sensitivity, Transparency, Active Listening, and Reframing skills.
  • Creating a Coaching Culture – Includes outside and internal experts. Expert coaching training to internal coaches enables them to become skilled in teaching others to coach. Skills are transferable to the whole organization, creating a culture where colleagues support each other in their individual, team, and organizational growth.
  • Innovation Coaching – Designed to help leaders understand how to engage the organization in both day-to-day innovation as well as how to structure and facilitate Project Focused Innovation Initiatives.
  • Employee Engagement Coaching – Designed to help leaders understand how to accelerate the achievement of business goals within an organization.
  • Conversational Makeovers – The Cultural DNA of an organization is enhanced while creating common ground and enterprise-wide synergies for uniting and integrating its most disparate parts resulting in a realization of common goals and strategies. 

“To get to the next level of greatness, depends on the quality of the culture, which depends on the quality of the relationships, which depends on the quality of the conversations. Everything happens through conversations!”

Judith E. Glaser
Benchmark
CEO & Founder