In a world with increasingly more information and often less relatedness, Judith Glaser has written a primer on taking our daily conversations from typically superficial transactions to transform the world around us. Using neuroscience, social science research and a dose of folk wisdom, Conversational Intelligence presents models, tools and examples relevant to enhancing any part of our professional and personal communication lives.
-- Sandra L. Shullman, Ph.D.; Managing Partner, Executive Development Group, LLC

