C-IQ for Teams & Organizations

Author Conversational Intelligence
Founder, The CreatingWE® Institute

Judith E. Glaser was an Organizational Anthropologist. She was one of the most pioneering and innovative change agents, consultants and executive coaches, in the consulting and coaching industry and was the world’s leading authority on Conversational Intelligence®, WE-centric Leadership, and Neuro-Innovation, and was a best-selling author of 7 business books including her newest bestseller - Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results. Through the application of ‘the neuroscience of we’ to business challenges, Judith showed CEOs and their teams how to elevate levels of engagement, collaboration, and innovation to positively impact the bottom line.

Judith was the founder and CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute®. She has over thirty years of business experience working with CEOs and their teams in establishing WE-centric cultures poised to strategically handle business challenges in the face of moving targets. Judith's transformational approach using the Neuroscience of Conversations® and anthropology enable leaders to raise their Conversational Intelligence® and build agile and higher performing individuals and teams poised to impact the bottom line and top-line results in their organizations. 

In 2014 Judith partnered with Ben Croft, CEO of WBECS, to launch Conversational Intelligence® for Coaches, a certification program attended now attended by over 3,500 coaches globally. In 2017 Judith was selected by Marshall Goldsmith as one of the top 15 Coaches in the world. She has also been ranked as the 10th Coaching Guru in the world by Global Gurus, and has been selected as a 2017 as a Brava Award Winner. In 2016-18 Conversational Intelligence® was selected by INC, Magazine as one of the top 5 business trends of the year.  Since 2006 she has been listed as one of the top 10 consultants globally in Executive Excellence Top 100 Consultants and is recognized as one of the Top 100 Thought Leaders globally on the subject of leadership.

In 2004 she was awarded Woman of the Year in New York City and in 2017 honored for her exemplary work in leadership by Smart CEO. In 2006 she was inducted into the Temple University Gallery of Success and in 2011 Judith was awarded the Drexel University Distinguished Alumni Award. She was a Founding Fellow of the Institute of Coaching at McLean Hospital, Harvard Medical School affiliate.

Judith has appeared on CBS Morning News with Charlie Rose & Gayle King, NBC’s Today Show, ABC World News, The Fox News Channel, The Martha Stewart Show and the Family Network talking about We-Centric Leadership and Cultural Transformation. She was frequently quoted on her revolutionary workplace approaches in the New York Times, The Wall Street Journal, Crain’s, Harvard Business Review, The Huffington Post, Entrepreneur Magazine, Psychology Today, AMA World, and was a contributing Editor for Executive Excellence Magazine and HR.com.

Judith has also served as an Adjunct Professor at Wharton, visiting guest speaker at Harvard, MIT, Kellogg, Loyola, University of Chicago, NYU, IIT, University of Stellenbosch, Etisalat Academy in Dubai, Tsinghua University in China and others. She was on the boards of The We Are Family Foundation, Expeditionary Learning, and was a founding member of The Executive Woman’s Business Forum and Women Leader’s in Health Science & Technology. She was a frequent speaker for Vistage and TEC in the US and Canada.

Judith was awarded a Research Fellowship from Drexel University, where she earned a master’s degree in human behavior and development with additional work at the Bales School of Social Research at Harvard as well as the University of Pennsylvania. She also earned her bachelor’s degree in interdisciplinary studies from Temple University. She received a master’s certificate in corporate and political communications from Fairfield University. She lived in CT and NY City.

Judith's best-selling books include: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary ResultsCreating WE: Change I-Thinking to WE-Thinking and Create a Healthy Thriving OrganizationThe DNA of Leadership42 Rules for Creating WE. Judith is also the author of The Leadership Secret of Gregory Goose and Ultimate Power.

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Reach a new level of enterprise productivity, improving the focus and power of your brand through these and other innovative services.


  • Team Coaching – The coach acts as the neutral and unbiased mirror for the behaviors that are impeding growth in the team. An incredibly powerful process that can unlock a team's aspirations and release energy for activating higher levels of performance.
  • Peer Coaching – Builds and strengthens culture. Colleagues become expert peer coaches through the use of STAR Skills™. They develop Sensitivity, Transparency, Active Listening, and Reframing skills.
  • Creating a Coaching Culture – Includes outside and internal experts. Expert coaching training to internal coaches enables them to become skilled in teaching others to coach. Skills are transferable to the whole organization, creating a culture where colleagues support each other in their individual, team, and organizational growth.
  • Innovation Coaching – Designed to help leaders understand how to engage the organization in both day-to-day innovation as well as how to structure and facilitate Project Focused Innovation Initiatives.
  • Employee Engagement Coaching – Designed to help leaders understand how to accelerate the achievement of business goals within an organization.
  • Conversational Makeovers – The Cultural DNA of an organization is enhanced while creating common ground and enterprise-wide synergies for uniting and integrating its most disparate parts resulting in a realization of common goals and strategies. 

“To get to the next level of greatness, depends on the quality of the culture, which depends on the quality of the relationships, which depends on the quality of the conversations. Everything happens through conversations!”

Judith E. Glaser
Benchmark
CEO & Founder