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Book Reviews
CI-Q [is] very relevant to organizations. As organizations’ structure get flatter, the importance of working across business units through the matrix system become key to the success of projects.
Conversations are the source of energy that have the power to release transformational thoughts – (products and goods) into the world. Conversations are the golden threads that enable us to move forward and trust others. It is through conversation that we communicate and ultimately, connect. Conversation is integral to the health and productivity of a company culture.
Conversational Intelligence takes leadership to a whole new level. For decades we have been taught about the Intelligence Quotient (C-IQ), and more recently Daniel Goleman's book Emotional Intelligence revolutionized the leadership and self-help industry by showing us how relationships matter deeply and how relationship skills are more important than IQ for effective leadership. Goleman called Emotional Intelligence EQ.
Many of us in communications have been catching bits and pieces of the breakthrough discoveries in neuroscience. At the top of the list are mirror neurors or those Wi-Fi transmitters among humans. We wonder how mirroring can be hammered into competitive advantages for clients.
by Mike Gammill
Judith Glaser’s Conversational Intelligence can help take your leadership to the next level by showing you how to increase the quality of your conversations. Moving from conversations from the amygdala (fight, flight, freeze, or appease) to the prefrontal cortex (share, discover, partner) can make the difference between the relational distrust that can sabotage productivity and the corporate trust that can generate new horizons of productivity.
Interested in C-IQ for Teams?
Reach a new level of enterprise productivity, improving the focus and power of your brand through these and other innovative services.
- Team Coaching – The coach acts as the neutral and unbiased mirror for the behaviors that are impeding growth in the team. An incredibly powerful process that can unlock a team's aspirations and release energy for activating higher levels of performance.
- Peer Coaching – Builds and strengthens culture. Colleagues become expert peer coaches through the use of STAR Skills™. They develop Sensitivity, Transparency, Active Listening, and Reframing skills.
- Creating a Coaching Culture – Includes outside and internal experts. Expert coaching training to internal coaches enables them to become skilled in teaching others to coach. Skills are transferable to the whole organization, creating a culture where colleagues support each other in their individual, team, and organizational growth.
- Innovation Coaching – Designed to help leaders understand how to engage the organization in both day-to-day innovation as well as how to structure and facilitate Project Focused Innovation Initiatives.
- Employee Engagement Coaching – Designed to help leaders understand how to accelerate the achievement of business goals within an organization.
- Conversational Makeovers – The Cultural DNA of an organization is enhanced while creating common ground and enterprise-wide synergies for uniting and integrating its most disparate parts resulting in a realization of common goals and strategies.
“To get to the next level of greatness, depends on the quality of the culture, which depends on the quality of the relationships, which depends on the quality of the conversations. Everything happens through conversations!”
— Judith E. Glaser
Benchmark
CEO & Founder