This spring COVID-19 restrictions were lifted more and more in European countries, the United States, and around the world. In many places, masks are no longer mandatory in most public places including stores and restaurants, and only required in hospitals, nursing homes, and other locations where vulnerable members of our society need extra protection. A few weekends ago, I saw on TV a soccer stadium filled with thousands of spectators for the first time in more than two years—no limits on ticket sales for the match and the stadium was full. We could see the crowds of people close to one another, no masks, cheering for their favorite team. One person, who joined us late, looked at the screen and said: “This must be a replay from before COVID-19”. We replied: “No, it’s a live premier league match.” This news was met with amazement and expressions of disbelief and discomfort.

Am I safe?? Being part of a WE is so essential to human survival and evolution that we are literally wired to engage – if we feel safe enough. Imagine how Taylor felt taking the seat in each scenario. All those subtle signals – facial expressions, tones of voice, gestures, posture, and more – are received and responded to by our nervous systems in ways that are foundational to our experience.

Failure is an inherent part of business. Major global brands like Apple (when Steve Jobs left), FedEx (whose founder avoided bankruptcy with a trip to Las Vegas), and GM (whose post financial crisis bankruptcy revival saw management turn the culture around from "conflicting to cooperative") faced failure, recovered, and are now listed as a Fortune 100 companies.  

Neural synchrony is a potential metric for team communication.

Coaches, managers, and leaders across industries – sports, education, music, and business – are wondering how they can improve their team’s ability to work together. One method for success and delivering results is getting into “the zone,” or a state of flow that enables people to get on the same page, and rapidly share and integrate information across their team.

Most of my experience is with business clients. Organizations are made up of diverse populations and getting diverse teams to work together is a challenge we all face today. While the experiences and examples cited in this essay are business-related, they also relate to our personal lives.



Judith E. Glaser has joined other business bloggers at Harvard Business Review to discuss a variety of business topics including managing people, innovation, leadership, and more.


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